• Paul Hulance


West Kent/home based


Salary up to £40000

Home/office hybrid working to be agreed. This is a brand new and exciting managerial role heading up the complaints/customer relations team of a leading Insurance claims business.

It will suit someone with a decent experience in Insurance claims processes and procedures as well as a good understanding of the compliance aspects including FCA rules and the ombudsman. You may have worked for an Insurer, Claims Management Company, Insurance broker or MGA in order to have the right understanding and knowledge to succeed in this role.

This is a managerial role with responsibility for a team of customer relations handlers dealing with complaints relating to a recent claim either Household, Motor or Commercial policies. You will demonstrate experience of team management and development and be a technical point of referral for the team which is why it is critical you come from a background of Motor claims.

This role offers an immediate interview for suitable applicants as well as a great benefits package and really solid salary and bonus scheme. For full details and a job description please apply today if you have the relevant Insurance experience.

Required skills

  • Claims

  • Complaints

  • Compliance

  • Insurance

CVs to darren.stone@clarkjames.co.uk

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