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  • beckyraithby

Investment Operations Administrator - Bromsgrove, Worcestershire - £19,500 - £23,000 per annum

Duties and Responsibilities:

To ensure all withdrawals and bed+isa’s are correctly processed and completed within the agreed SLA

To process deceased accounts and death claims and complete within in a timely manner with accuracy

To train existing and new members of the team

To respond to telephone and high risk inbox queries, escalating where necessary

To develop new methods of carrying out existing tasks in order to increase efficiency

To update any new changes to model portfolio’s on provider platforms

Cash reporting for low and high cash for a number of providers

To be a point of contact for consultants, members of the business and the team

Ensure that all data is accurate and up to date where appropriate

Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability

Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards

Maintain a clear understanding of the concept of Treating Customers Fairly (TCF)

Abide by procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required

Key Results Areas:

Achievement of productivity targets

Personal objectives achieved

Service levels met


Experience, Knowledge and Qualifications:

Good knowledge of the Financial Services Market and Investment Products

Relevant Operational procedures knowledge

Good working knowledge of Microsoft Word, Excel and Outlook

Working knowledge of Pershing’s Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used

Knowledge of TCF Principles and GDPR and how they apply to the individual role

Apply today to Steve Lewis: steve.lewis@clarkjames.co.uk

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Liability and Disclaimer

The information contained in our advert including any salary or on target earnings information is given in good faith and Clark James Ltd uses all reasonable efforts to ensure that it is accurate. However, Clark James Ltd gives no representation or warranty in respect of such information and all such representations and warranties, whether express or implied, are excluded. No liability is accepted by Clark James Ltd for any loss or damage which may arise out of any person relying on or using any information within this advert.

#financialservices #investments #portfoliomanagement #wealthmanagement

Steve Lewis