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  • Paul Hulance

MORTGAGE ADMINISTRATION ASSISTANT - West Horsley, Surrey - £20,000 - £22,000

Job Ref: JP41447866

Clark James Recruitment are working with a highly recognised business to recruit an Assistant Mortgage Administrator to join the business.


Reporting to the Sales Manager the objective of this role will be to provide full administrative support to the Mortgage Services Department, together with outstanding customer service when engaged with customers, solicitors, and estate agents.

  • This position would suit anyone looking to start a career in the mortgage industry or indeed someone who is looking for a job following redundancy in possibly another industry.

Key Performance Indicators:

  • Successful, accurate and timely achievement of all tasks.

  • The delivery of consistent administrative support to the department and all staff therein.

  • Visible evidence of compliance with all published company policies, operational procedures, and direction together with all laws, codes of practice and acts under which you/the company are required to operate.

  • Tangible evidence of consistent delivery of outstanding customer service.

  • Development of self, evidenced by improvements in your abilities, skills and results, emanating from the development, training and coaching initiatives to which you are exposed and self-learning.

  • Willingness to accept direction.

  • Pace of execution of daily tasks.

  • Personal contribution to office/team harmony level.

Management Expectations:

  • Ready demonstration of free-flowing flexibility, open mindedness, willingness and co-operation in relation to the execution of all tasks undertaken and all reasonable management direction issued.

  • Swift and effective engagement with all "change" necessary for the continued smooth and profitable running of the business.

  • Preparedness to act on own initiative, coupled with a recognition of when to ask for help/guidance.

  • Consistent, positive attitude whilst engaged on company business.

  • Demonstration of zero tolerance of basic standards not being met.

  • Demonstration of pace and energy in the execution of all duties.

  • Excellent presentation skills.

  • Visible demonstrations of precise time keeping, effective time management and diary planning.


  • Ongoing training and development and the opportunity to build a career.

  • Excellent earnings potential.

  • Generous benefits to include pension, health & well-being discounts, employee assistance programme, cycle to work initiative.

  • Employee referral scheme paying £1000.

  • 5.6 weeks holiday, increasing with service.

  • A challenging, rewarding and fun working environment.

To apply, please forward an up to date CV to

Liability and Disclaimer

The information contained in our advert including any salary or on target earnings information is given in good faith and Clark James Ltd uses all reasonable efforts to ensure that it is accurate. However, Clark James Ltd gives no representation or warranty in respect of such information and all such representations and warranties, whether express or implied, are excluded. No liability is accepted by Clark James Ltd for any loss or damage which may arise out of any person relying on or using any information within this advert

Justin Preston

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